Have you had agents spend most of their time planning their work before executing it? Does it feel like there’s always so much data, that you lose track of what’s important? The go-to solution you’re looking for is custom dashboards.
Custom Dashboard will help agents cut through data clutter and get down to what really matters. The data will be consolidated in real-time and shown in a single screen that will help them prioritize and manage work better.
This visual display of data also reveals critical insights and metrics that lead to better decision-making, improved productivity, and enhanced performance.
What’s new?
Agents can now drag, drop and reorder widgets across the dashboard and customize them based on their needs.
Heads Up
- At a time there can be 20 live widgets (Combination of Score Card/ Bar Chart/ Donut Chart) for Pro and Enterprise plans, 15 live widgets for Growth, and 10 for Starter plan.
- The data displayed in the dashboard will be the plan-based time taken for widgets to auto-refresh.
